Privacy Policy
1. Information We Collect
We collect information you provide when requesting a quote, uploading artwork, contacting our team, or placing an order. This may include your name, company, email, phone number, shipping address, product requirements, and project files.
2. Automatic Data Collection
When you browse our website, we may collect basic technical information such as IP address, device type, browser type, visited pages, and cookie data to improve site performance and user experience.
3. How We Use Information
Your information is used to respond to inquiries, prepare quotations, review artwork, arrange samples and production, process orders, coordinate delivery, provide after-sales support, and improve our services.
4. Sharing of Information
We do not sell or rent personal information. Necessary information may be shared with trusted service providers such as logistics partners, payment processors, technical providers, or compliance partners when needed to complete your project.
5. Artwork and Project Files
Artwork, logos, and project files are used only for quotation, sampling, production, and communication related to your order. We handle client materials with care and do not use them for unrelated projects without permission.
6. Data Security
We use reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, or disclosure.
7. Cookies
Our website may use cookies to support functionality, analytics, and performance. You can manage cookies through your browser settings.
8. Your Rights
You may contact us to request access, correction, or deletion of your personal information, subject to order, legal, and record-keeping requirements.
9. Third-Party Links
Our website may link to third-party websites or services. Their privacy practices are controlled by those third parties, so please review their policies separately.
10. Policy Updates
We may update this Privacy Policy from time to time. The latest version will be posted on this website.